Methodology

As the basis for this report, OUP consulted both school and English Language Teachers through a survey to develop a global picture of the impact the digital divide has had to education over the last 18 months, covering multiple continents and education systems.

The consultation was intended to provide a qualitative insight into the barriers to access and the specific issues pertaining to the digital across different markets.

This report also combines insights from our local leaders who have witnessed first-hand the implications remote learning has had on their markets, as well as third-party research, to provide a comprehensive picture of the issues existing in different countries.

With a total of 1,557 respondents, representing 92 countries, the breakdown across all markets is as follows:

Pakistan: 444 Australia: 211 United Kingdom 206 Italy 94 India 67 Poland 42 Spain 38 Argentina 37 Brazil 28 Kenya 28 Mexico 27 Czech Republic 16 Greece 16 Germany 15 Hungary 14 Portugal 12 Turkey 12 Japan 11 United States 11 France 10 Other (72 countries) 218

Additional data sources

  • US Voice of the Customer survey conducted May 2021 – captured responses of 538 higher education instructors in the US
  • Canada Voice of the Customer survey conducted during April – May 2021 and captured the responses of 429 higher education instructors in Canada
  • UK Voice of the Customer survey conducted during April – May 2021 and captured the responses of 452 higher education instructors in the UK

  • Bridging the Word Gap at Transition: The Oxford Language Report 2020, Oxford University Press (October 2020)